Terms & Condition

 

Welcome to Jewells Well! By placing an order or using our website, you agree to the following terms and conditions:

 

1. Order Confirmation via WhatsApp

• Once you place an order on our website, we may contact you on WhatsApp for order confirmation.

• If we are unable to confirm your order through WhatsApp within 24 hours, we reserve the right to cancel your order.

2. Product Availability

• All products displayed on the website are subject to availability. In the event that an item is out of stock after your order is placed, we will notify you and offer you an alternative or process a full refund.

3. Pricing and Payment

• All prices listed are in INR and inclusive of applicable taxes.

• We accept payments via various online payment methods and Cash on Delivery (COD).

4. Shipping and Delivery

• We offer free shipping on all orders. Delivery times may vary depending on your location.

• Once your order is shipped, you will receive a tracking number to monitor your shipment’s status.

5. Returns and Exchanges

• We offer a 7-day return policy for defective or damaged products. To initiate a return or exchange, please contact our customer support team within 7 days of receiving the product.

• The product must be unused and in its original packaging to qualify for a return or exchange.

6. Customer Privacy

• We respect your privacy and will not share your personal information with any third party without your consent, except for necessary shipping and payment processing.

• Please review our Privacy Policy for more information on how we collect and use your data.

7. Liability

• Jewells Well is not liable for any damage or loss caused by incorrect use of products or failure to follow product care instructions.

• We are not responsible for any delay or failure in the performance of our website or shipping caused by factors beyond our control.

8. Modification of Terms

• Jewells Well reserves the right to modify these terms and conditions at any time. Changes will be posted on this page, and your continued use of the website signifies your acceptance of the updated terms.

9. Governing Law

• These terms and conditions are governed by the laws of India. Any disputes arising from these terms will be resolved in the courts of India.

 

By using our website, you acknowledge that you have read and understood these terms and agree to abide by them.